John Wicks Caravans Now An Approved Workshop
Approved Workshops are run by fully qualified caravan and motorhome servicing professionals. There are around 330 mobile and fixed base workshops in the scheme across the UK.
Using an Approved Workshop gives you peace of mind that the technician working on your tourer or motorhome is qualified to the required standards. They will normally guarantee all repairs for a minimum of six months and take all reasonable steps to protect the validity of any unexpired warranties.
Along with the requirements for technicians, each workshop must also meet high standards of competency (the formal qualifications of the technician) and comply with an industry Code of Practice. This means that all Approved Workshops will:
Display a detailed list of prices and labour ratesProvide an estimate for any additional servicing or repair work over £150Give a realistic estimated time for completion and collectionUse genuine spare parts where availableEnsure all work is carried out using skill, care and professional judgementAlways provide you with a check list of work doneNot start work without your express authorityContact you for authority to continue if additional work is identifiedNotify you in writing of faults which are not rectified, with an honest assessment of the urgency of the repairs required.